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Cross Border Talents is recruiting German Customer Support for Online Video Platform – Lisbon

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.

Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry. If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here! What You’ll be Doing Manage inbound calls/chat/emails and customer service inquiries; Provide accurate, valid, and complete information; Identity customers’ needs to achieve satisfaction; Keep records of customer interactions, process customer accounts...

Cross Border Talents are in search of an Engine Performance Calibration Engineer for one of our clients – a leading Dutch agency specialized in the employment and relocation of highly skilled professionals in the Netherlands. The role is based in Eindhoven, Netherlands but is open for engineers from the entire European Union and offers relocation support and all the necessary assistance you might need with the move. If relocation to the Netherlands – the biggest tech and engineering hub in Europe has been on your mind for some time, this is the...

The company in question is a global technology leader that helps enterprises reimagine their businesses for the digital age. Their technology products, services, and engineering are built on four decades of innovation and involve the fields of Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management, Engineering and many others. The company is present in locations around the entire globe and has won numerous awards, including being voted a Top Employer by Forbes, as well as a Top Employer separately in 17 countries. ...

At the moment Cross Border Talents is looking for fluent Czech speakers to work in tourism sector for a top hospitality brand in the world. Are you interested in moving abroad? Your Role as a Customer Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls...

You will be in charge of supervising the customer onboarding team and providing support for operational initiatives such as identifying process improvement initiatives in the onboarding process, analyzing customer contact and escalation data, identifying workforce gaps and resolving them, and presenting recommended action plans to the FPS Operations Manager based on research. The post holder must be a Subject Matter Expert on the client’s relevant products and services, proactively keeping their own and the team’s knowledge up to da...

With a team of over 3,500 members in Sofia and Plovdiv, our client is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria and a leader in the industry globally. Priding themselves on their exceptional company culture, their people sit at the heart of this organisation, with access to outstanding professional development opportunities in an international setting, a high energy, innovative environment, and fantastic company benefits. As a First Level Technical Italian Speaking Support you will be a part of a great te...