French Customer and Technical Support Specialist

Our candidate has been serving as a Conseiller clientèle, handling customer calls and complaints, addressing high-severity incidents on the platform, and conducting quality expertise reviews. Before that, they worked at French Outsourcing and offshoring company in Lisbon, managing technical complaints, handling payments and sales, and utilizing Alf and Galileo for flight plan modifications. They also gained experience in interim and replacement roles, including front desk responsibilities.